Concierge Enhancement
The little luxuries and thoughtful touches that make a trip truly unforgettable.
A journey is more than where you go — it’s how it feels from the first moment to the last.
Our concierge enhancements are here to smooth every step, surprise you in the best ways, and add moments of ease you didn’t even know you needed.
Whether you want seamless arrangements, VIP access, or personalized touches that make a destination feel like it was made just for you, Lavay is here to make it happen.
Reservations & Access
Secured dining reservations at sought-after restaurants
Spa, wellness, and beauty appointments arranged in advance
Tickets to cultural events, performances, or local experiences
The Feeling: No waiting, no uncertainty — just doors opening where they matter most.
Seamless Arrival & Departure
VIP airport meet-and-greet services
Expedited customs and security assistance (depending on destination)
Private transfers with comfort-focused vehicles
Luggage assistance and hotel check-in coordination
The Feeling: You step off the plane and into your trip without stress — just ease and calm.
Personal Touches
Curated welcome gifts waiting in your room
Fresh flowers, champagne, or local treats on arrival
Personalized notes or keepsakes for special occasions
Birthday, anniversary, or milestone celebration arrangements
The Feeling: Every moment feels considered, personal, and worthy of celebration.
On-Trip Support (Available for Select Packages)
Real-time messaging for last-minute requests or changes
Activity rebooking and adjustment on the go
Destination recommendations tailored to your mood that day
Local contact coordination for emergencies or quick fixes
The Feeling: You’re never on your own — we’re just a message away to keep things flowing.
Our Process
1
Consult
2
Curate
3
Experience
